Salesforce.com: embracing through an innovation community
The authors of Groundswell , Charlene Li and Josh Bernoff, told us about Steve Fisher and his experience with Salesforce.com . Decided to make a project about this company because it is an American cloud computing company headquartered in San Francisco and founded 19 years ago. Further, they have a good connection with social media. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development. In August 2017, Salesforce announced that it had reached the $10 billion revenue run rate becoming the first enterprise cloud company to do so. Salesforce.com's customer relationship management (CRM) service is broken down into several broad categories: Commerce Cloud, Sales Cloud, Service Cl...
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